Privacy Policy
Privacy Policy
At MoveX, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of data we collect, how we use and safeguard it, and your rights regarding your information when you use our website and services.
- Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you create an account, make a booking, or contact us for support.
1.2 Payment Information: For secure payment processing, we collect payment details, such as credit card numbers or other financial information, which are handled in compliance with industry standards.
1.3 Website Usage Data: We automatically collect certain information when you visit our website, including IP addresses, browser type, device information, and website usage statistics. This data helps us analyze and improve our website’s performance and user experience.
- How We Use Your Information:
2.1 Providing Services: We use your personal information to process bookings, arrange moving services, and communicate with you about your move.
2.2 Improving User Experience: We analyze website usage data to enhance our website’s functionality and tailor content to suit your preferences.
2.3 Customer Support: Your information helps us respond to your inquiries, troubleshoot issues, and address your concerns promptly.
2.4 Marketing: With your consent, we may use your contact information to send you promotional materials and relevant updates about MoveX services. You can opt-out of marketing communications at any time.
- Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use secure encryption protocols for data transmission and restrict access to your information to authorized personnel only.
- Data Retention:
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
- Sharing of Information:
5.1 Third-Party Service Providers: We may share your information with trusted third-party service providers involved in the moving process, such as transportation companies or packing services. These entities are obligated to protect your data and use it solely for the purpose of providing requested services.
5.2 Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.
- Your Rights and Choices:
6.1 Access and Correction: You can access and update your personal information through your MoveX account settings. If you require assistance, please contact our customer support team 0210722306.
6.2 Data Deletion: You may request the deletion of your personal information, and we will comply with such requests, subject to applicable legal requirements.
6.3 Marketing Communications: You can opt-out of marketing communications by following the unsubscribe instructions included in the emails or contacting us directly.
- Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
- Contact Us:
If you have any questions or concerns regarding our Privacy Policy or the use of your personal information, contact our Privacy Team at info@movexx.co.nz.
By using MoveX’s services and website, you consent to the terms outlined in this Privacy Policy.